Get in Touch

Thank you for your interest in TM3D. We're here to assist you and welcome your inquiries.
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FAQs

Your Inquiries, Our Solutions

How can I contact customer support?

We’re here to help! You can reach our customer support in the following ways:
  • Email: Send us a message at info@tm3dfilament.com, and we’ll respond within 1 business day.
  • Phone: Give us a call at +31 85 060 8322 during our business hours (Monday to Friday, 09:00 - 16:00).
  • Contact Form: Use the form on our Contact Us page for any inquiries or support requests.
We’re dedicated to ensuring you have the best experience with our products and services. Don’t hesitate to get in touch!

What are your business hours?

At TM3D Filament, we’re available to assist you during the following hours:
  • Monday to Friday: 07:00 - 16:00
  • Saturday & Sunday: Closed
If you have any questions outside these hours, feel free to reach out via email or our contact form, and we’ll get back to you as soon as possible!

What payment methods do you accept?

At TM3D Filament, we aim to make your shopping experience as seamless as possible. That’s why we accept a variety of payment methods, including:

Credit & Debit Cards (Visa, MasterCard, American Express)
PayPal
iDEAL (for our Dutch customers)
Bank Transfer (details provided at checkout)

All transactions are processed securely to ensure your personal and financial information stays safe.

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